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1 |
Q. |
Why are your prices so much
cheaper than everywhere else? |
A. |
The high volume of magazine
subscriptions that we sell allows us to negotiate
special discounted prices with the various
publishers. There are no catches to our prices...all
you pay is the price that is listed. You will get
your subscription and at the lowest price. That's
our guarantee. |
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2 |
Q. |
How long will it take for me
to receive my order? |
A. |
On average, you will receive
your first issue 4 to 12 weeks after you place your
order. Generally, weekly subscriptions will take
about 4 to 6 weeks to start and monthly
subscriptions will take 4 to 12 weeks to start.
There is very little difference in the processing
time whether one orders directly through the
publisher, or through a subscription reseller, like
SpeedyMags.com. This time period applies to both
new subscriptions and renewals. |
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3 |
Q. |
Can I renew a subscription I
am already getting? |
A. |
Absolutely. You will see the
option to renew on the magazine page. Please note
that the publisher processes renewals within a
similar timeframe as mentioned above (4 to 8 weeks). |
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4 |
Q. |
If I am renewing a
subscription should I also tell you when my current
subscription ends or the subscription number? |
A. |
No need to do that. The
publishers will already have you in their database.
All you need to do is ensure that the name and
address you give us is the same as the name and
address of your current subscription. The publisher
will take care of the rest. |
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5 |
Q. |
What is your refund policy? |
A. |
We can only refund payments for
orders within 48 hours of the order being submitted.
Since we remit money to fulfillment houses and
cannot get it back after the order is placed, we are
unable to refund your subscription payment after
that time. If however, there is a mistake made on
our end, then we will be happy to refund your money.
We guarantee that you will get your subscription
within a maximum of 12 weeks, but on average, all it
takes is 4 to 8 weeks. |
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6 |
Q. |
Can I send a subscription as
a gift? |
A. |
Yes. Just enter the
recipient's information in the 'Shipping' section,
and put in the comments of the order that this is a
gift. |
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7 |
Q. |
How do I send different
magazines to different addresses? |
A. |
To send subscriptions to multiple addresses, please list the additional addresses
in the comments section of the checkout page. Please be sure to note which magazines are going to each of the shipping addresses. |
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8 |
Q. |
What happens after my order
is placed? How is it shipped? |
A. |
After you place your order, you
will receive a confirmation e-mail from us. Soon
afterwards we will submit your order to the
publisher through our clearinghouses. The publisher
will then add your information to their database and
will ship the magazine to you via the U.S. Postal
Service. After you receive your first issue, your
account can be handled by the publisher, and
SpeedyMags.com.
SpeedyMags.com has access to your account. As
mentioned above this whole process takes 4-8 weeks,
on average. |
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9 |
Q. |
Are there any additional
charges such as shipping & handling? |
A. |
No. There are no additional fees
at all. The price that is listed for each magazine
is all you pay. |
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10 |
Q. |
Where do you ship to? |
A. |
We can ship only to the 50 U.S.
states. |
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11 |
Q. |
How do I change the
information on the shipping label of my magazine? |
A. |
You should contact the publisher
directly and inform them of any changes that need to
be made. If you do not know the phone number or
address of the publisher. Email us at
support@SpeedyMags.com for the appropriate phone
number. |
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12 |
Q. |
What form of payments do you
accept? |
A. |
We accept Visa, MasterCard,
American Express and Discover. We accept orders via
our website, and via mail. |
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13 |
Q. |
I am adding a magazine to my cart, but the cart appears to be empty. What is wrong? |
A. |
In order to properly shop at our site, you must have cookies enabled.
Cookies allow your browser to remember your cart information when you jump from page to page.
If magazines are not properly being added to your cart, and you do not know how to turn on
cookies, please contact someone at customer support to receive help with this issue. |